Chat and follow upHotelChatBook MatrixTurn conversations into opportunities.
Conversational engine + up to 300 conversations a month + CRM included.
WhatsAppInstagramMessengerWebTikTok · coming soon
Explore Matrix
Intelligence that grows your bookings while spending less.
Attract. Capture. Chat. Follow up. Convert more guests.
Officially validated by
Works with the platforms you already use
WhatsApp Business·
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Airbnb·
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Google Calendar·Instagram·
Messenger·WhatsApp Business·
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Airbnb··Google Calendar·Instagram·
Messenger·WhatsApp Business·
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Airbnb··Google Calendar·Instagram·
Messenger·WhatsApp Business·
Stripe·
Airbnb··Google Calendar·Instagram·
Messenger·Validated by
Selling rooms has become far too complicated.
Today a hotel needs too many tools, channels and people to do something that should be simple: sell.
WhatsApp
CRM
Booking engine
Channel Manager
OTAs
Web
Meta
TikTok
Revenue
PMS
The problem isn’t having too few tools.
The problem is that they don’t work together.
- Several systems and multiple logins
- Manual processes and scattered information
- Inconsistent follow-up on every quote
- Costs that grow every year
- Too much dependence on intermediaries
HotelChatBook was born to simplify that operation.
We are sales intelligence for hotels.
HotelChatBook connects technology, automation and artificial intelligence to help your hotel sell better, from the first contact to the right rate.
One sales brain connected to your whole operation.
AttractCaptureChatFollow upBookDistributeOptimize
We built it because selling a hotel shouldn’t be this hard or this expensive.
For years, hotel sales piled up layer after layer. And still, many hotels keep losing opportunities.
softwarevendorsagenciescommissionsprocessesspecialistsmanual tasks
Hospitality doesn’t need more complexity. It needs more connected intelligence.
We built it running our own hotels: HotelChatBook exists to remove that friction, not to add another tool.
More bookings.Lower costs.Fewer complications.
One intelligence. Your whole sales journey, connected.
1
Attract
- Content
- UGC
- Meta Ads
- TikTok Ads
- SEO
2
Capture
- Web
- Landing pages
- Forms
3
Chat
- Chatbot
- Messenger
- Web Chat
4
Follow up
- CRM
- Leads
- Quotes
- Follow-up
5
Convert
- B2C engine
- B2B engine
- Direct bookings
6
Distribute
- Channel Manager
- OTAs
- Inventory
- Rates
7
Optimize
- Revenue
- Seasons
- Segments
- Packages
- Promotions
All connected byHOTELCHATBOOKOne strategy. One goal: sell more while spending less.
Choose how you want to grow.
Four solutions. One sales brain.
Chat and follow upHotelChatBook Matrix
Drive demandHotelChatBook DirectDrive more direct bookings.
UGC + Meta Ads + TikTok Ads + HotelChatBook. Attract travelers and turn demand into direct opportunities.
Explore Direct
Operate and distributeHotelChatBook ProConnect bookings, channels and sales operations.
B2B/B2C engine + Channel Manager + CRM + conversations + sales automation.
Explore Pro
Decide and optimizeAI Revenue Co-PilotTechnology + strategy to sell better.
Everything in Pro + HBSP + Revenue Management: rates, segments, seasons, packages, add value and expert support.
Explore Revenue Co-PilotWhat do you need to improve?
| Need | Matrix | Direct | Pro | Revenue Co-Pilot |
|---|---|---|---|---|
| Drive demand | Not included | Included | Not included | Not included |
| Chat with guests | Included | Included | Included | Included |
| CRM | Included | Included | Included | Included |
| B2B/B2C engine | Not included | Not included | Included | Included |
| Channel Manager | Not included | Not included | Included | Included |
| Connection to ChatGPT / Claude (HBSP) | Not included | Not included | Not included | Included |
| Revenue Management | Not included | Not included | Not included | Included |
| Sales strategy and expert support | Not included | Not included | Not included | Included |
It doesn’t just reply. It analyzes, recommends and helps you act.
Detects
Recommends
You decide
Executes
AI finds the opportunities. You stay in control.
AI Revenue Co-PilotIllustrative example
I found an occupancy gap from October 15 to 19. The 16th is the weakest day.
- Oct 15–19: first occupancy gap (50%–67%).
- Oct 16: weakest day (50%); the Family room is priced too far from the rest.
- Oct 17–18: steer sales toward Double and Triple; don’t lower the Family rate.
- Oct 20–21: protect the rate; sell the Family room as an upgrade.
- Oct 25: weakest night so far (41.7%).
Nothing runs without your approval.
You don’t need to replace everything. You need to better connect what you already have.
PMS
WhatsApp
Web
Engine
OTAs
CRM
Channel Manager
Hotel
ChatBook
ChatBook
Connect what already works and remove friction where it doesn’t.
Every direct booking makes your hotel stronger.
OTAs still matter. The goal is a more balanced strategy.
Stronger guest relationships
Your own data
Follow-up
Loyalty
Less dependence
More sales control
Technology to operate. Services to grow.
Add-on services you can hire on their own or with any plan.
Brand›Content›SEO / Ads›Web / Social›Conversation›CRM›Engine›Channel Manager›Revenue›Booking
HotelChatBook adapts to how your property operates.
Real hotels. Simpler operations.
We use it first in our own hotels.
HotelChatBook is built and tested every day at five properties we operate in Colombia.
Hotel Greenview · Medellín
Taybo Beach · Santa Marta
Taybo Kai · Santa Marta
Taybo House · San Andrés
Villa Roca · Santa Marta
What the teams who use it every day say
“The system has aided sales management through its reporting, and the features it offers have made my team more agile.”
Vivian LeonSales Coordinator · Hotel Taybo Beach“hotelchatbook is very useful to me; it allows me to focus only on genuinely interested guests and even handles the initial interaction so I can simply close the sale.”
Ana CarrilloSales Agent · Hotel Taybo Kai“It is incredible how it manages to close sales at my hotel even when my sales team is not around; it has exceeded all my expectations.”
Gustavo MarvalSales Manager (and founder of UNOZERO) · Hotel Greenview Medellín“My hotel’s sales process is almost automated; it lets me focus on operations without worrying too much about guest communication.”
Alejandro ArévalosTechnology Director · ST Hoteles“chatbook has helped me in my role as a receptionist; it answers frequently asked questions and makes customer service easier for me.”
Valentina CasadiegoReceptionist · Hotel Taybo Beach“hotelchatbook is very easy to use and has allowed me to focus on my work instead of constantly monitoring WhatsApp 24/7.”
Yuber LinaresGeneral Manager · Hotel Greenview Medellín
Meta Tech ProviderRegistered trademark in ColombiaMulti-property and multilingual
The first 100 hotels build HotelChatBook with us.
Founders is the program for the first 100 hotels that activate HotelChatBook Pro: a special rate for as long as your plan stays active and a direct line to the team that builds it.
94 spots available out of 100
Founders benefits
- Special launch rate
- Guided implementation
- Early access to new features
- A say in product decisions
- Direct contact with the team
- Founders rate for as long as your plan stays active
How much does it cost you to sell a room?
See what your sales operation costs today. Use approximate monthly figures in your currency.
Hotel technology designed around the business, not around features.
More bookingsAttract and convert better.
Lower costsLess duplication and manual work.
More controlConnect data, channels and follow-up.
Better decisionsAI + strategy.
Less complexityFewer siloed systems.
Your hotel already has rooms. Now it needs a better sales machine.
Attract, chat, follow up, book, distribute and optimize with one sales intelligence.
Technology should simplify hospitality, not complicate it. HotelChatBook doesn’t exist to add another tool: it exists to connect, automate and simplify the sales work that today is spread across too many systems.
Intelligence that grows your bookings while spending less.