100% AI Conversational Engine

Turn conversations into direct bookings, 24/7

No forms. No friction. No losing guests because you didn't respond in time.

If your guest writes and doesn't get an immediate response, the booking isn't lost: it goes to an OTA.

No credit cardSetup in 10 minNo commissions
ChatBook Matrix - Conversational Booking Engine. The AI receptionist working 24/7 for your hotel
From $0/mo

Why accommodations lose bookings every day

Most small hotels, hostels, and glampings have demand. The problem isn't that people don't message. The problem is how the conversation is managed.

The most common mistakes

  • Not responding within 5 minutes
  • Responding without structure
  • Not capturing guest data
  • Not offering immediate availability
  • Not providing clear information (policies, schedules, services)
  • The result

  • Bad experience
  • Bad reputation
  • OTA dependency
  • More commissions
  • Less control
  • ChatBook solves exactly that breaking point.

    What is a conversational booking engine?

    Un motor de reservas conversacional es la evolución del motor de reservas tradicional. En lugar de obligar al huésped a entrar a una web, buscar disponibilidad, llenar formularios y esperar confirmaciones — el huésped habla. Y el sistema responde, entiende y vende en tiempo real.

    Instead of forcing the guest to:

    1enter a website
    2search for availability
    3fill out forms
    4wait for confirmations

    Muchos pasos = muchos abandonos

    The guest talks

    And the system responds, understands, and sells in real time.

    ¿Hay disponibilidad para el 15?
    Sí, tengo Suite Doble por $120.000 ✨
    Perfecto, ¡reservo!

    1 conversación = 1 reserva

    ChatBook combines:

    Natural conversation

    Real availability

    Updated rates

    Hotel rules

    In a single fluid experience, like talking to reception... but 24/7.

    How a conversational booking engine works

    In practice

    1

    100% conversational service

    ChatBook automatically responds on WhatsApp, Instagram, Facebook, and web chat. The guest asks. ChatBook responds instantly, in their language.

    2

    Data capture and qualification

    During the conversation, ChatBook obtains name, dates, number of guests, and contact channel. No forms. No friction. No lost context.

    3

    Rates and availability in real time

    ChatBook checks availability and prices in real time through any PMS, Google Calendar, iCal, or Google Sheets.

    4

    Human intervention when needed

    When the guest is ready to close or requires special attention, ChatBook routes the conversation to your team. Your reception only handles qualified leads.

    WhatsAppInstagramFacebookChat Web
    Designed for real accommodations

    For those without large teams or complex systems

    ChatBook was created for those who depend on WhatsApp to sell.

    Simple pricing for hotels that want to sell more

    Without friction

    View prices in:

    Before seeing prices, an uncomfortable truth

    You don't lose bookings because your hotel is bad.

    You lose them because you respond late, incomplete, or never.

    ChatBook exists to solve that.

    Freemium

    Start risk-free

    Ideal for small hotels, hostels, glampings, or Airbnbs that want to try real conversation without commitment.

    0.00/mo

    30 conversations / month

    Own URL with conversational chat
    Web conversational chat
    Automatic FAQ responses
    Basic lead capture
    Onboarding in 10 minutes
    Community support

    Matrix

    Controlled and scalable conversation

    Ideal for hotels that understand the value of conversation but want to control volume and cost.

    39.00/mo

    900 conversations / month(after {{extraCost}} per conversation)

    Everything from previous plan +
    Conversational booking engine
    Availability and rate lookup
    Google Calendar, iCal, Google Sheets
    WhatsApp
    Automatic lead notifications

    Pro

    Complete booking engine

    Ideal for medium-capacity hotels with consistent guest volume.

    69.00/mo

    1,500 conversations / month (after {{extraCost}} per conversation)

    Everything from Matrix +
    Instagram + Facebook
    Direct PMS integration (API)
    Booking confirmed by conversation
    Integrated online payments
    Advanced 24/7 operation
    Multi-property management

    Start selling through conversation today

    Setup in 10 minutes
    No credit card
    No commission per booking

    If you don't respond fast, the guest leaves fast.

    ChatBook responds for you.