Simple pricing for hotels that want to sell more
Without friction
Before seeing prices, an uncomfortable truth
You don't lose bookings because your hotel is bad.
You lose them because you respond late, incomplete, or never.
ChatBook exists to solve that.
Freemium
Start risk-free
Ideal for small hotels, hostels, glampings, or Airbnbs that want to try real conversation without commitment.
- Own URL with conversational chat
- Web conversational chat
- Automatic FAQ responses
- Basic lead capture
- Onboarding in 10 minutes
- Community support
- 30 conversations included
- No real-time availability check
- No dynamic pricing
- No PMS or calendar integration
Matrix
Controlled and scalable conversation
Ideal for hotels that understand the value of conversation but want to control volume and cost.
- Everything above +
- Conversational booking engine
- Availability and rate lookup
- Google Calendar, iCal, Google Sheets
- WhatsApp + Instagram + Facebook
- Automatic lead notifications
- 150 conversations included
- +30 conversations for USD $5
Lite
Conversation without operational limits
Ideal for hotels with more than 12 rooms that don't want to think about limits or variable costs.
- Everything above +
- Unlimited conversations
- Direct PMS integration (API)
- Booking confirmed by conversation
- Online payments
- 24/7 operation
Premium
Complete cognitive reception
Ideal for hotels that want to operate with criteria, not improvisation.
- Everything above +
- Channel Manager integration
- Revenue Management module
- Priority support
Pricing questions
What is a conversation?
A conversation is a complete interaction with a guest, from the first message until they book, are discarded, or request human contact.
What happens if I exceed the limit?
You can buy additional packages (Matrix) or upgrade your plan and eliminate limits.
Is there a contract or commitment?
No. ChatBook stays because it works, not because it forces you.
Do I need a PMS to use ChatBook?
No. You can start without a PMS and scale when your operation requires it.