The Cognitive Hotel Brain
The cognitive hotel brain is a system designed for the hotel to think, respond, and act intelligently. It doesn't replace the hotelier — it amplifies their judgment at scale, 24/7.
ChatBook is the first module of this ecosystem. The conversational engine is the gateway to a truly intelligent hotel operation.
Created by hoteliers, for hoteliers
This approach comes from the UNOZERO ecosystem, developed by Gustavo Marval — a hotelier with over 15 years of experience operating small accommodations in Latin America.
"We built ChatBook to save my hotels, not to make money. Our philosophy is to democratize technology so that small hotels, Airbnb owners, and hostels like yours can compete."
— Gustavo Marval, Co-Founder UNOZERO
UNOZERO
Latin America's first cognitive hotel brain
Ecosystem modules
Each module works independently but they enhance each other when working together.
ChatBook
Conversational booking engine. Responds, qualifies, and captures leads 24/7.
Learn moreRevenue Brain
Rate optimization based on demand, competition, and historical patterns.
Guest Intelligence
Enriched guest profiles with preferences, history, and predictions.
Operations Hub
Intelligent coordination of housekeeping, maintenance, and services.
Hotel brain principles
AI First, human control
Artificial intelligence is at the center, but the hotel always has control. AI executes the hotelier's judgment at scale.
Modular and scalable
Each module works independently. You can start with ChatBook and add capabilities when you need them.
Designed by hoteliers
It's not technology designed for hotels. It's technology designed from real hotel operations.
No tech dependency
Works with or without PMS. Adapts to your operation, not the other way around. Google Calendar is enough to start.
Start with ChatBook
The conversational engine is the gateway to the hotel brain. Start free, scale when you're ready.